1) When will my order ship? All orders will be shipped as quickly as possible. We do our best to get all orders placed before 2:00 PM Monday - Friday shipped the same day. However, during football season and Christmas, there maybe a 24 hour turn around due to the high volume of orders placed during this time. Orders placed on Friday that do not get shipped that day will ship on Monday afternoon.
2) How do I exchange / return an item? All exchanges / returns must be made with in 21 days of original purchase. The customer is responsible for shipping charges to and from us for an exchange. Please include a copy of the original receipt and a note detailing what you want us to do with the items you sent us.
3) Do you have special hours on game weekends? Yes, all special (different) hours will be posted the week before the game.
4) Is what we see on the site, what is offered in the store also? Yes, all products on the website are in the store unless it is designated a drop ship item. There are also some additional items that are not able to be shipped on location.
5) Is Rebel Rags locally owned and operated? Yes, it is owned and operated by Terry Warren of Oxford. All employees are Ole Miss Students, local residents, or Ole Miss Alumni.
6) Are all of your products CLC licensed? Yes, If it has Ole Miss on it, it has a CLC Licensed sticker on the product.
7) What if I don't see what I am looking for? If you are looking for something that is not offered on the website, please call us at (877) 281-7327 or email us at firstname.lastname@example.org and we will see if we can help you find it.